FAQs
Do you accept returns or exchanges?
We do not accept returns or exchanges for change of mind, sizing issues, or personal preference. Only incorrect or defective items may be eligible.
How soon must I report a defective or incorrect item?
You must contact us within 24 hours of delivery with required evidence (unboxing video + clear photos).
How long does shipping take?
Delivery times vary by destination. You will receive tracking information once the tracking is available.
Are duties or taxes included?
International duties/taxes may apply depending on your country and are the responsibility of the customer.
What payment methods do you accept?
We accept major credit/debit cards and international payment options (PayPal, etc.).
Is it safe to use my credit card?
Yes. All payments are processed securely using encrypted payment gateways.